Return Policy for Wow Party Rental Shop
At Wow Party Rental Shop, we stand behind the quality of our products and want you to be completely satisfied with your rental experience. If for any reason you are not satisfied with your order, please review our return policy below.
30-Day Refund Period
You may request a refund within 30 days of your purchase date. To be eligible for a refund, the item(s) must be returned in the same condition as received, with all original packaging and accessories intact. Returns that do not meet these criteria may not be accepted.
3-Day Payback Period
Once your return is received and inspected, we will process your refund within 3 business days. Refunds will be issued to the original method of payment. Please note that the time for the refund to reflect in your account may vary depending on your bank or payment provider.
How to Initiate a Return
- Contact our Customer Service team at info@wowpartyrentalshop.com within 30 days of your purchase to request a return authorization.
- Provide your order number, reason for return, and any supporting documentation or photos if applicable.
- Once approved, you will receive instructions on how to return the item(s).
Conditions
- Items must be returned in their original, unused condition.
- Return shipping costs are the responsibility of the customer unless the return is due to an error on our part.
- Refunds will be processed only after the returned items have been received and inspected.